Job Details

Cage Supervisor

  2024-05-01     Grand Lodge Casino     Incline Village,NV  
Description:

Executes guest monetary transactions in an assigned window bank. Maintain an accurate balance count

of company assets while providing prompt, courteous, and excellent guest service.

Ensures all Cage Cashiers provide the highest level of customer service to all customers and employees.

Responsible for complying with all casino's internal control procedures set by Nevada Gaming Control

Board.

Control cash levels between Cage areas.

Ensure the accurate and efficient handling of currency, checks, and chips.

Communicates effectively with all other departments interacting with the Cage.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable

laws.

Responsibilities include training employees; planning, assigning, and directing work; appraising

performance; addressing complaints and resolving problems.

Knowledgeable and skilled at all tasks performed by Cage Cashiers and Main Cashiers.

Assist in balancing windows/banks and Main Bank.

Performs responsibilities in compliance with the Northern Nevada Gaming Control Board

Maintain accurate handling of guest and company funds by processing all transactions and

documentation in accordance with gaming regulations and company policy and procedures;

Will handle guest complaints, ensure compliance with currency transaction

reporting requirements, and provide the utmost customer service to the employees and guests.

Competitive salary based on experience, paid vacation, sick, and personal days. Medical, dental, and

vision Insurance and 401k plans are offered!

Pay starting at $22.50 an hour plus Tips! (Tips annual average $4-5 per hour)


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