ESSENTIAL DUTIEIS AND RESPONSIBILITIES* Stock, set-up and maintain the box office area* Answer all questions and provide detailed and accurate information* Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests* Verbally communicates information to guests regarding the property's facilities whenever possible* Resolve guest complaints within the scope of authority and informs management of any unresolved issue* Provides great service at all times* Balances cash and ticket transactions* Assists with seating guests during show nights* Performs other related duties as required