Job Details

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Potential Career Path

Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper

Essential Job Functions

* Greet guests upon interaction with a warm and friendly greeting.

* Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.

* Change bed linens and replace towels and other amenities.

* Clean and polish furniture and fixtures; dust furniture, walls or equipment.

* Notify managers concerning the need for repairs in guest rooms.

* Process guest items left in rooms according to lost and found policy.

* Follow sustainability guidelines and practices related to HHM's EarthView program.

* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

* Perform house person and lobby attendant duties when short staffed or during peak periods.

* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

* Ensure overall guest satisfaction.

* Perform other duties as requested by management.

Position Requirements

* High School diploma preferred.

* Previous housekeeping experience required or equivalent training.

* Understand and communicate in English.

Work Environment and Context

* Work schedule varies and may include working on holidays, and weekends.

* Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels