Job Details

POSITION SUMMARY

The Children's Ski & Ride School Helper plays a key support role in ensuring a smooth and enjoyable experience for children aged 4 - 12 years old. This position is responsible for assisting with the check-in process, helping children get fitted for ski or snowboard gear, booting them up, and organizing participants groups for their lessons. Throughout the day, the Helper provides on-snow and off-snow support to instructors and students, helping to maintain safety, comfort, and fun for all participants. This role requires a friendly, patient, and proactive attitude, with a strong focus on customer service and childcare.

EDUCATION / EXPERIENCE/ SKILLS AND ABILITY REQUIREMENTS

• Required: Excellent English communication skills.
• Required: Excellent customer service and organizational skills.
• Required: Ability to work under pressure, multi-task and prioritize tasks.
• Required: Must be at least 16 years of age.
• Required: Must be able to work the majority of the 25/26 Holiday Dates: November 26th - 30th, December 20th - January 4th, January 17th - 19th, and February 14th - 22nd.

CONTACTS

• INTERNAL: Children Ski/Snowboard inside Staff, Children Ski/Snowboard instructors and supervisors, Adult Ski/Snowboard instructors and supervisors, and other department managers.
• EXTERNAL: All guests of Mt Rose.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Communicate effectively to staff regarding policies and procedures.
• Prepare children for lessons by helping put on their boots, gear, bibs, etc.
• Assist in class registration as needed.
• Observe all applicable safety standards.
• Assist in general operation of all Kids Ski & Ride School activity.
• Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.
• Provide information and answer questions about the resort to guests.
• Any other duties that may contribute to the cleanliness, orderliness and overall efficiency of the entire operation and all of the tasks contained therein.
• Set up/take down of lesson areas.
• Operation of both Conveyor Belts.
• Complete all required paperwork: Class cards, time sheets, incident reports etc.
• Attend assigned trainings.

Equal Opportunity Employer
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