Job Details

Veterinary Receptionist
Quail Ridge Animal Hospital, Carson City, NV

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they drive is a top priority, which is why every Team Member is eligible to participate in our revenue-sharing program as well. All positions come with growth opportunities - whether you are seeking skill development to advance your career or to build additional capacity to serve your community better, we custom-tailor plans for each Team member's career journey.

Job Responsibilities:

• Checking patients in, discharging patients, and invoicing
• Provide customer service, including greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls, which may include answering questions, scheduling appointments, and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerized billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of the waiting room.
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401 (k) with match
• Paid time off
• Free continuing education
• Mental health support
• And more!