Job Details

Executes proper communication with all Holiday Inn Club Vacations affiliated departments, management and HCV owners. Confirms sales and verifies contracts for HCV sales. Handles walk-in cancellations and owner cancellation calls; rewrites sales and assist QA - Os with mail out process in order to recover lost business. Assists QA management with training and improvement of new and existing employees. QUALIFICATIONS: Must be process oriented with attention to detail Self-directed and independent with projects but works as a team player Excellent customer service skills Strong oral and written communication skills Strong work ethic and a high energy level Strong administrative, organization, and planning skills INDSA 2 #ZRSA 2...Quality Assurance, Officer, Assurance, Hotel, Business Services, QA