Job Details

We have a 6 month contract to hire position for a Product Owner. The position is 100% remote and the candidate can sit anywhere in Pacific, Central, Mountain or Eastern Time zones.

The candidate needs to have a background in Healthcare, Claims or EHR, Custom SaaS experience and working with UX teams.

Product Owner

Summary

We're seeking a detail-driven and user-obsessed Product Owner to lead day-to-day product development for our custom Claims Processing and Case Management Software.

You'll manage the product backlog for new features, triage user requests, partner with the Development and Senior leadership, and represent the voice of the user.

You will be responsible for ensuring user experiences and communications are clear, secure, intuitive, and frictionless, while meeting critical operational, clinical, and regulatory requirements.

Job Responsibilities

• Own the product backlog, including story writing, prioritization, sprint planning and long term roadmap
• Lead cross-functional discovery to identify and prioritize user needs and pain points
• Partner with Product Design/UX, Engineering, QA, and other cross-functional stakeholders to implement features that improve usability, reduce friction, and are regulatory-compliant.
• Serve as internal expert on how the system works, how it integrates with external systems and partners, and where it's headed.
• Translate user feedback into testable features and enhancements.
• Deliverables may include: product requirements documents (PRDs), feature specs, wireframes (working with Product Design/UX), MVP definitions, QA signoff documents, etc.

Education, Experience, And Skills

• 3-5 years of experience in product analysis, business analysis, or technical project roles, ideally within the healthcare industry
• 3-5 years of experience in the healthcare industry ideally with claims processing and or EHR systems
• Experience working on custom software SaaS products
• Technical fluency and comfort collaborating directly with Engineering counterparts, plus experience working with cross-functional teams including Product Design/UX, Commercial, Compliance, Legal, Operations, and Engineering
• Demonstrated ability to think like a systems designer-mapping flows across multiple user types, channels, and points in the journey
• Strong analytical, communication, and stakeholder management skills paired with excellent execution and attention to detail.
• Deep empathy for end users and a commitment to making their experience simpler, faster, and more empowering.
• Familiarity with agile methodologies, digital transformation, human-centered design, and modern product discovery/delivery practices.
• A sense of ownership, humility, and mission-driven motivation to improve lives through better healthcare.
• Bachelor's degree required; healthcare, technical or UX-related background preferred

We have a 6 month contract to hire position for a Product Owner. The position is 100% remote and the candidate can sit anywhere in Pacific, Central, Mountain or Eastern Time zones.

Product Owner

Summary

We're seeking a detail-driven and user-obsessed Product Owner to lead day-to-day product development for our custom Claims Processing and Case Management Software.

You'll manage the product backlog for new features, triage user requests, partner with the Development and Senior leadership, and represent the voice of the user.

You will be responsible for ensuring user experiences and communications are clear, secure, intuitive, and frictionless, while meeting critical operational, clinical, and regulatory requirements.

Job Responsibilities

• Own the product backlog, including story writing, prioritization, sprint planning and long term roadmap
• Lead cross-functional discovery to identify and prioritize user needs and pain points
• Partner with Product Design/UX, Engineering, QA, and other cross-functional stakeholders to implement features that improve usability, reduce friction, and are regulatory-compliant.
• Serve as internal expert on how the system works, how it integrates with external systems and partners, and where it's headed.
• Translate user feedback into testable features and enhancements.
• Deliverables may include: product requirements documents (PRDs), feature specs, wireframes (working with Product Design/UX), MVP definitions, QA signoff documents, etc.

Education, Experience, And Skills

• 3-5 years of experience in product analysis, business analysis, or technical project roles, ideally within the healthcare industry
• 3-5 years of experience in the healthcare industry ideally with claims processing and or EHR systems
• Experience working on custom software SaaS products
• Technical fluency and comfort collaborating directly with Engineering counterparts, plus experience working with cross-functional teams including Product Design/UX, Commercial, Compliance, Legal, Operations, and Engineering
• Demonstrated ability to think like a systems designer-mapping flows across multiple user types, channels, and points in the journey
• Strong analytical, communication, and stakeholder management skills paired with excellent execution and attention to detail.
• Deep empathy for end users and a commitment to making their experience simpler, faster, and more empowering.
• Familiarity with agile methodologies, digital transformation, human-centered design, and modern product discovery/delivery practices.
• A sense of ownership, humility, and mission-driven motivation to improve lives through better healthcare.
• Bachelor's degree required; healthcare, technical or UX-related background preferred