Job Details

Salary Range + bonus eligible

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Driving is required for this position; screening will be required.

Education and Experience

• High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing.
• OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Core Work Activities

• Supporting management of Property Operations
• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with associates.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures ongoing communication with associates to create awareness of business objectives, communicate expectations, and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Supervises the day-to-day operations of Engineering and related departments.
• Maintains property standards by inspecting and evaluating the physical condition of facilities.
• Maintains accurate logs and records.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures associates have proper supplies, equipment, and uniforms.
• Empowers associates to provide excellent customer service and emphasizes guest satisfaction.
• Sets a positive example for guest relations.
• Participates in interviewing and hiring team members with appropriate skills.
• Uses available training tools to train new associates and provides follow-up training.
• Communicates performance expectations and conducts departmental orientation.
• Ensures associates understand company, resort, and departmental expectations.
• Supports cross-training and schedules staff according to business demands.
• Maintains fair and consistent property policies, disciplinary procedures, and documentation.
• Provides feedback on service behaviors and recognizes associates' efforts.
• Solicits feedback, maintains an open-door policy, and reviews satisfaction results to address issues.
• Participates in progressive discipline procedures and reviews satisfaction metrics.

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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online