[Customer Service / Remote] - Anywhere in U.S. / Up to $49,500 per year / Medical, dental & vision / 401k match / PTO / Paid training - As a Customer Support Rep at CampMinder, you will: Provide exceptional customer service to clients through various communication channels such as email, phone, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot technical issues and provide solutions; Escalate complex issues to the appropriate department; Maintain accurate and detailed records of customer interactions and resolutions; Collaborate with team members to continuously improve customer support processes and procedures; Uphold company policies and procedures while representing the brand to customers...Hiring Immediately >>