Job Details

[Retail Sales / Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Specialist at Kendra Scott, you will: Provide exceptional customer service through various channels, such as phone, email, and chat; Quickly and efficiently resolve customer inquiries and concerns, striving for first-call resolution; Manage and track customer orders and shipments, ensuring timely delivery and accuracy; Assist with product knowledge and styling recommendations to enhance the customer's shopping experience; Collaborate with cross-functional teams to identify and address customer pain points and improve processes...Hiring Immediately >>