Job Details

Join to apply for the Desktop Support Technician role at REVTech

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Join to apply for the Desktop Support Technician role at REVTech

Location: On-site in Stateline, NV
Working Hours: Daytime, Flexible Schedule

About REV
At REV, we partner with public and private sector organizations to deliver scalable, secure technology solutions. From cloud-native systems to modern infrastructure, we help clients assess, solve, and deliver technology that drives impact and efficiency.

Role Summary
We're looking for a hands-on Desktop Support Technician to maintain and support user hardware and software for a growing public sector team. This role will support device setup, upgrades, troubleshooting, and general IT needs across a 50+ user environment, ensuring a high level of service and responsiveness.

Responsibilities

• Troubleshoot desktops, laptops, printers, and mobile devices
• Install software, perform patches, and maintain device inventories
• Set up and configure new employee equipment
• Assist with annual hardware refresh planning and procurement
• Support Microsoft 365 and cloud drive access issues
• Provide end-user training and documentation

Required Qualifications

• 3+ years of IT or desktop support experience
• Proficient in Microsoft 365 and Windows 10/11 troubleshooting
• Strong interpersonal and customer service skills
• Ability to work on-site at least twice a week in the Tahoe region

Preferred Skills

• Experience with help desk ticketing systems
• Familiarity with Kronos/UKG or other timekeeping tools

Pay Range
$30–$35/hr depending on experience

Equal Opportunity Employer
REV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or protected veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.
Compensation Disclosure
Compensation will be determined based on experience and qualifications. In accordance with Nevada law, this role includes a pay range, and final rates will reflect a candidate's experience, skills, and alignment with project needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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