Job Details

Proficient in Google Workspace with the ability to quickly learn and adapt to new software platforms such as Salesforce and Excel.Full-Time Front Desk Associate
KidZone Museum - Truckee, CA

KidZone Museum is the only children's museum in Truckee, welcoming over 30,000 visitors annually. Our mission is to inspire learning through creative play and discovery. We're looking for a reliable, friendly, and hard-working team member to be the first point of contact for families, ensuring every guest feels welcomed and supported.

Job Status: Full-Time, 5 days per week (typically Tuesday-Saturday, with rare adjustments to Monday or Sunday as needed)
Hourly Wage: $17-21 to start, DOE

Responsibilities:

• Provide excellent customer service to museum guests and program participants
• Handle admissions, membership sales, and cash reconciliation
• Use Salesforce, Google Workspace, and other systems for data entry and reporting (training provided)
• Assist with administrative tasks and general office duties
• Support program and exhibit activities when needed
• Maintain a clean and safe environment, including helping with spills and occasional accidents and snow-shoveling
• Regularly check and respond to emails in a timely, professional manner.

Qualifications:

• Friendly, approachable, and comfortable interacting with children and families
• Demonstrates a strong work ethic and a collaborative, flexible approach to supporting team needs.
• Proficient in Google Workspace with the ability to quickly learn and adapt to new software platforms such as Salesforce and Excel.
• Detail-oriented with good organizational skills
• Prior customer service experience preferred
• Must be available to work scheduled museum hours
• Strong written and verbal communication skills are essential

This role is a great opportunity for someone who enjoys working with families, thrives in a team environment, and wants to contribute to a mission-driven community space.

Note:
This job description may evolve as the museum grows. All team members are expected to be flexible and supportive of museum-wide operations, such as basic maintenance and exhibit support, events and group visits, contributing to our mission and inclusive culture.

KidZone Museum is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive and welcoming environment for all employees and families.