Job Details

Receive and prioritize incoming calls from various sources, including emergency services, customers, and internal staff - Gather relevant information from callers to assess the nature of the situation and determine appropriate response - Dispatch appropriate personnel, such as law enforcement officers or service technicians, to designated locations - Maintain accurate records of all calls received and actions taken - Monitor CCTV cameras and surveillance systems to identify potential security threats or incidents - Collaborate with other departments to ensure efficient coordination of resources - Provide clear and concise instructions to field personnel regarding assignments and priorities - Utilize computer-aided dispatch (CAD) systems and other software applications to document incidents and generate reports - Handle escalated calls or complaints with professionalism and effective conflict management techniques. Any other duties as assigned within the scope of this position. KNOWLEDG...Dispatcher, Security, Dispatch, Skills, Driver