Job Details

Senior Learning Performance Specialist At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders internal and external driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

Overview

JOB SUMMARY: Independently creates and delivers advanced learning and performance related solutions, events and programs aimed at developing complex skills, knowledge and experience that significantly improve talent performance and results. Leads complex projects and team(s) responsible for consulting, designing, developing, and implementing solutions in partnership with department leadership, resources, and business teams.

Responsibilities

• Lead the build of defined learning and performance solutions and performance support initiatives using instructional design methodologies and the training project life cycle.
• Conduct needs analysis with business partners and subject matter experts to identify performance needs and root causes, recommending sophisticated learning solutions and defining deliverables.
• Partner with department leadership to establish innovative and scalable learning solutions that broaden complex skill sets and build experience across levels, reinforcing a strong team and business culture to achieve performance results.
• Build strong partnerships for collaboration and accountability of deliverables outlined in agreements, ensuring effective and efficient learning solutions.
• Establish criteria to evaluate the effectiveness of training programs and provide insights for continuous improvement.
• Plan and execute learning and performance solutions, troubleshoot, and manage pre-, on-site and post-program activities to ensure safe, professional, productive and cost-effective programs.
• Apply inclusive learning techniques to address diverse needs and create an environment conducive to learning for all participants.
• Monitor and analyze program metrics for trends and present recommendations for enhancements.
• Create marketing and communications, presentations and other materials tied to programs for distribution to multiple employees and management levels.
• Develop, manage and maintain repeatable processes and reporting for new and existing programs to drive improvement and innovation.
• Identify opportunities to replicate solutions for broader audiences.
• Stay current with instructional design and industry best practices to recommend new tools, media and digital learning techniques.
• Lead special projects as required and provide mentorship and coaching to team members.
• Collaborate across disciplines and departments and ensure compliance with HIPAA regulations and requirements.

Qualifications

• Minimum Bachelors degree or High School diploma plus four years of related experience
• 8 years of experience in learning & development, organizational development or related fields
• Advanced knowledge of adult learning principles, learning styles and instructional design methodologies
• Advanced knowledge of Companys operational and general business practices
• Big-picture focus on departmental and company strategy
• Proactive, independent judgment and ability to work independently or in a team
• Strong collaboration with customers to achieve outcomes aligned with corporate priorities
• Adaptability to changing priorities and schedules
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving abilities
• Willingness to travel as needed
• Experience with live and web-based facilitation and training
• Ability to motivate, instruct, and train others using technical and non-technical language
• Proficiency with MS Office, Outlook, PowerPoint, WebEx, SharePoint, Brainshark, and related tools
• Ability to work in a standard office environment

Compensation

The salary range for this position is $80-90K. Specific offers consider education, experience, skills, location and internal equity. This position is eligible for health insurance, 401k and bonus opportunities.

Benefits

We offer competitive compensation and benefits packages, an incentive bonus program, recognition programs, flexible schedules when possible, and access to live and web-based professional development opportunities.

Your Benefits Will Include:

• Medical, dental and vision coverage with low deductible and copays
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) match
• Employee Stock Purchase Plan
• Generous Paid Time Off based on years of service
• Paid holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits for eligible employees

EEO Statement

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. For more information on EEO rights, please refer to the employers policy.

Application Deadline

We generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.