Job Details

Summary

Grand Sierra Resort is seeking an Automation and Integration Analyst to learn and support the technical implementation of intelligent automation solutions and enterprise integrations that enhance guest experiences and operational efficiency. This growth-oriented role serves as a technical support function for business-driven AI initiatives while assisting with IT infrastructure and modernization across our organization.

Essential Duties And Responsibilities

• Technical Consulting & Research
• Serve as internal AI advisor, researching and evaluating emerging technologies and tools
• Support business units with basic AI-related questions under guidance
• Assist in presenting technical concepts to non-technical stakeholders across the organization
• Support vendor interactions and help evaluate new technology solutions
• Business Systems Development
• Learn to translate business requirements into functional automation solutions and system integrations
• Assist in building custom integrations between gaming systems, hospitality platforms, and emerging technologies
• Support development of automation solutions and intelligent agents for business stakeholders
• Collaborate with business units (marketing, finance, operations) to learn and support AI-driven process improvements
• Utilize low-code and no-code platforms to rapidly develop and deploy automation solutions, reducing traditional development time and enabling faster business response.
• Work with data warehouse teams to understand AI tool integration with organizational data through platforms like Microsoft Copilot Studio
• IT Systems Integration
• Support maintenance and enhancement of existing automation infrastructure and real-time data systems
• Assist with IT-specific integrations, tools, and development projects
• Provide technical support for deployed solutions across property operations under supervision
• Help document solutions and support training of service desk and application support teams
• Participate in on-call rotation for critical system support with guidance

Knowledge/Skills/Abilities

• Strong communication skills with eagerness to learn how to translate technical concepts for business stakeholders
• Demonstrated ability to learn new technologies independently and adapt quickly
• Familiarity with AI/ML concepts and tools
• Experience with process automation tools and workflow platforms
• Knowledge of cloud platforms and modern integration patterns
• Previous experience working in matrixed or cross-team environments
• Consulting or customer-facing technical role experience

Education and/or Experience

• Bachelor's degree in Computer Science, Engineering, or equivalent technical background
• 1-3 years of software development experience or recent graduate with demonstrated programming ability
• Exposure to modern development environments and version control (Git, Visual Studio Code)
• A strong understanding of APIs and system integrations, including RESTful services, authentication protocols (OAuth, SAML), and data transformation techniques.
• Gaming or hospitality industry experience preferred

Certificates and Licenses

• Must be able to maintain appropriate Gaming License

Physical Demands

• While performing the duties of this job, the team member is constantly sitting, standing, frequently walking, occasionally reaching overhead, bending over, crouching, kneeling, crawling, climbing, and balancing during the duration of their shift.
• Must be able to push/pull 75lbs or less occasionally.
• The team member will occasionally have repetitive use of both feet and constant repetitive use of both hands. Occasional light and firm/strong grasping motions will be required. Team member will also require occasional light and firm/strong grasping motions of both hands. Finger dexterity of both hands will be occasionally required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face‑to‑face including verbal contact with others on extended shifts around computer equipment, mechanical equipment, and other electrical devices.
• Team member may be exposed to confined areas, extreme heat, extreme cold, wet and/or humid conditions, vibrations, solvents/oils, fumes/odors, dirt/dust, flame/heat generate devices, moving objects, high places, and slippery surfaces.
• The noise level in the work environment is usually moderate but can be quiet or loud at times.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

Entry level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitality