Job Details

Security Officer

Security Officer $23.00/Hour! Full-Time - Year-Round

Location: Incline Village, NV

Salary: $23 per hour

Summary: At Hyatt, we believe our guests select us because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences. The Security Officer plays a critical role in ensuring the safety and security of all colleagues, guests, and hotel property. As a Security Officer, you will respond to emergencies, conduct routine patrols, complete incident reports, and support guest and colleague welfare while maintaining a calm and professional presence. This role requires attention to detail, integrity, and strong interpersonal skills. The ideal candidate thrives in a fast-paced environment and is committed to safety and service excellence.

Minimum/Preferred Requirements:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Previous experience in a security or safety role preferred.
• Strong communication and problem-solving skills.
• Ability to remain calm and composed in stressful situations.
• Must be able to walk, stand, and/or patrol for extended periods.
• Must have physical ability to perform security duties, including lifting and responding to emergencies.
• Availability to work a flexible schedule including nights, weekends, and holidays.
• CPR, First Aid, or AED certification preferred (or willingness to obtain upon hire).
• Valid drivers license may be required depending on specific responsibilities.

Job Responsibilities/Duties:

• Patrol all areas of the hotel, including guest floors, public areas, and back-of-house spaces.
• Respond to emergency situations promptly and appropriately (medical, fire, theft, disturbances, etc.).
• Monitor security cameras and access control systems.
• Document and report incidents using proper procedures and hotel systems.
• Enforce hotel policies and procedures to ensure a safe environment for guests and colleagues.
• Collaborate with local law enforcement and emergency personnel as needed.
• Provide excellent customer service while assisting guests and colleagues with safety concerns.
• Support lost and found procedures and coordinate return of guest property.
• Assist with crowd control and safety during special events or high-occupancy periods.
• Participate in safety drills and ongoing training.

Benefits:

• Complimentary and discounted hotel night stays worldwide
• Free colleague meals during shifts
• Paid time off and holiday pay
• Affordable medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Professional development and career growth opportunities
• Access to wellness programs