Job Details

The Seasonal Ski Attendant provides high-quality, proactive guest service by assisting guests with their ski and snowboard equipment throughout their stay. This role supports the ski valet operation, ensuring all equipment is stored, organized, and retrieved quickly and safely. The Ski Attendant works in a fast-paced outdoor environment and serves as a primary point of contact for guests heading to and from the mountain. Weekends are required.Key Responsibilities* Greet all guests promptly and professionally, delivering attentive, high-quality customer service at all times* Store, organize, and retrieve guest ski and snowboard equipment quickly and accurately* Tag and track equipment to ensure proper identification and efficient retrieval* Assist guests with carrying equipment as needed (up to 50 lbs)* Maintain the cleanliness, organization, and safety of the ski valet area* Provide general resort and mountain information, directions, and assistance* Communicate effectively with Front Office, Bell Desk, and Adventures teams to support guest flow* Follow all safety protocols and report any unsafe conditions immediately* Support additional winter operations as assigned* Previous customer service experience preferred* Ability to lift and carry up to 50 lbs repeatedly* Comfortable working outdoors in winter conditions* Strong attention to detail, organization, and guest service* Ability to work in a fast-paced environment with constant guest interaction* Must be available to work weekends and holidays⸻Seasonal Colleague Benefits Include:* Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide* Free colleague meals during shifts* Team celebrations and engagement events throughout the season* Potential for continued employment after the seasonOur Values:Empathy | Integrity | Respect | Inclusion | Experimentation | WellbeingEqual Employment OpportunityAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.