Job Details

Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a "Front Desk Supervisor-Hotel" for Gold Dust West Carson City. This property features 148 modern hotel rooms and suites, a 32-lane Bowling Center with full Snack Bar, an RV Park, full-service Sports Book the ever-popular Grille Restaurant.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

• Overseeing all Front Desk Staff's day-to-day work duties
• Handling and resolving guest issues or complaints
• Scheduling Front Desk Agents to meet business needs
• Supervising all Front Desk new hire training
• Updating all Hotel PMS reports: Arrivals Report, Alert Report, and Credit Limit Report
• Check web sites for correct availability and rates and make adjustments as needed: My-Fidelio, Expedia, Sabre, all internet wholesalers. Checking Block Codes Corporate Codes and Promo Codes
• Completion of special projects that have been assigned
• Providing support to Hotel Management as needed

• High School Diploma or equivalent preferred but not required
• Knowledge of Microsoft Office
• Previous supervisory experience in the Hotel/Hospitality Industry preferred
• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Registration with the Nevada Gaming Control Board