Job Details

Our Room Attendants are responsible for ensuring the highest standards of cleanliness, organization, and guest comfort in all guest rooms and suites. This position plays a critical role in maintaining the resort's reputation for exceptional service and providing a welcoming, refreshing environment for every guest. The ideal candidate is dependable, detail-oriented, efficient, and able to work independently while maintaining strong communication with the housekeeping leadership team.
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Key Responsibilities
* Clean and service assigned guest rooms, including making beds, replacing linens, cleaning bathrooms, dusting, vacuuming, and replenishing amenities
* Maintain all areas to Hyatt's cleanliness and presentation standards
* Restock carts and housekeeping supplies as needed
* Respond to guest requests promptly, courteously, and professionally
* Report maintenance issues, damaged items, or safety concerns
* Follow all safety, sanitation, chemical handling, and equipment procedures
* Ensure lost and found items are properly logged and delivered to the appropriate team
* Support colleagues and maintain a positive, collaborative department culture
* Perform deep-cleaning tasks and additional assignments as directed
* Uphold confidentiality and security of all guest information
* Previous housekeeping or related hospitality experience preferred, but not required
* Ability to stand, walk, lift, bend, push, and pull for extended periods
* Capable of lifting up to 50 lbs. with or without reasonable accommodation
* Strong attention to detail and ability to work efficiently with minimal supervision
* Reliable, punctual, and committed to high service standards
* Must be able to work a flexible schedule, including weekends and holidays
* Must be able to follow verbal and written instructions in English
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Benefits
* Competitive compensation
* Health, dental, and vision insurance
* Paid time off, including vacation, sick time, and holidays
* 401(k) with company match
* Complimentary colleague meals
* Global Hyatt colleague room discounts
* Career development and training opportunities
* Education & wellness reimbursement programs
* Access to on-site amenities where applicable
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Our Values
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
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Equal Opportunity Employment
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.