Job Details

Valet Runner

Schedule: Full Time Location: Reno, NV Salary: $12.00 Hr.

Essential Duties And Responsibilities Include The Following Other Duties May Be Assigned:

• Open hotel main doors and assist guests/visitors entering and leaving the property.
• Assist guests with opening/closing vehicle doors.
• Welcome guests and visitors with appropriate greetings of the day.
• Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service.
• Communicate parking procedures to guests/visitors.
• Tag guest vehicle keys with date and time, registration number, make/model, room number or contact number of the guest.
• Verify guests ticket with the one attached to the key before handing over keys or vehicle to the guest.
• Effectively park and retrieve guests cars without causing damage to the vehicle.
• Drive and operate manual and automatic transmission vehicles.
• Provide guests with information regarding property facilities, amenities, services, special events.
• Give fond farewell to all guests who are departing as per GSR standards.
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, buses and rideshare.
• Maintain the security of vehicles, belongings kept inside the car and vehicle keys.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Document and report all vehicle incidents like damages, accidents, theft, missing articles etc.
• Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
• Monitor and maintain safety, security, and cleanliness of parking areas, portico and in the key booth.
• Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed.

Qualifications: Previous valet experience preferred, with 3 years driving experience. Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company.

Ability of simple reading, writing, math, and task completion skills is required.