Job Details

Job Opportunity at Highmark Inc.

Highmark Inc. is offering a role that collects, validates, analyzes, and organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs. The position generates reports through mainframe and/or PC applications by utilizing established applications/programs or developing new applications/programs. It also involves developing work plans to meet deadlines, accurately estimating completion dates, and communicating report status to customers and management. The role resolves business problems related to automated systems and provides data analysis and recommends solutions.

Essential responsibilities include:

• Intake operational objectives and gather information. Define, understand, and manage project scope. Perform moderate/complex research to support evaluation of complex output requirements and formats. May translate more complex business initiates to less experienced employees. Present project deliverables to appropriate audiences. Create reports on financial/operational performance. Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
• Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule. Communicate effectively with customers and colleagues. Successfully articulate issues, problems, and solutions. Conduct and oversee pre and post-implementation review. Successfully plan, design, and conduct functional walk-throughs.
• Manage and advise on intermediate to large cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
• Facilitate process improvement meetings and/or discussions. Analyze the functions and operations of a business area/function and identify problem areas. Create process mapping and documents current and future state business processes.
• Act as subject matter expert/technical operations expert. Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies. Provide a broad range of budget, financial, and/or operational analysis for a large department or division. May develop budgetary/fiscal goals.
• Develop desktop procedures and training materials. May train employees on new processes. May perform special projects upon request and oversee the work of less experienced employees.

Required education: High School Diploma/GED.

Required experience: 5 - 7 years of experience in a Business Analyst or Business Process Analyst role or experience in a related operational area (e.g. claims, billing, customer service, etc).

Preferred experience: 3 - 5 years in the Health Insurance Industry.

Skills include analysis of business problems/needs, written & oral presentation skills, business analysis, business process design, business process improvement, business process mapping, business requirements, collaborative problem solving, and project management.

Physical, mental demands, and working conditions include:

• Position Type: Office-Based
• Teaches/trains others regularly
• Frequently travel regularly from the office to various work sites or from site-to-site
• Rarely work primarily out-of-the office selling products/services (sales employees)
• Never physical work site required
• Lifting: up to 10 pounds constantly, lifting: 10 to 25 pounds never

Pay Range Minimum: $57,700.00 Pay Range Maximum: $107,800.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ...@highmarkhealth.org.