Job Details

Pharmacy Program Manager

Company: Highmark Inc.

Job Summary: This job requires the incumbent to balance clinical and business acumen to implement and provide ongoing support and oversight of assigned pharmacy programs. This pharmacist will work in a team-oriented environment as a subject matter expert of assigned pharmacy program offerings with both clinical and non-clinical focus. The incumbent is responsible for implementation, market introduction, overall performance, and continuous improvement of their assigned programs. The incumbent will work with internal partners and leadership to develop a firm grasp of the Organization's clinical program strategy as it evolves over time to enhance the value that is delivered to the Organization's customers.

Essential Responsibilities:

• Define the Organization's clinical product eminence strategy and plan, including the identification of key activities that will help to reinforce the Organization's leadership position in the marketplace for clinical products/services.
• Execute the eminence strategy and plan, including serving as the Organization's liaison for activities, managing logistics, and developing content required to support activities.
• Conduct market scans to stay abreast of health trends and research; educate leadership on key findings for sharing with account teams, as well as functional leadership.
• Participate in the health policy review process, providing the clinical product strategy perspective.
• Inform competencies of distributed clinical product resources, identifying learning needs, and inform performance management process.
• Partner with analytics to develop insights supporting the development and sharing of eminence.
• Partner with public relations to share pilot "success stories" externally, helping the Organization to be viewed as innovative in the clinical product space.
• Act as the subject matter expert for assigned programs and related workflows, including those with high complexity.
• Function independently as business SME during assigned program implementations, expansions, and enhancements.
• Ensure ongoing state and federal compliance of assigned programs, in concert with legal, product, and ER&G matrix partners.
• Development and maintenance of accurate marketing materials for assigned programs.
• Provide written and verbal education on assigned programs to internal stakeholders.
• Other duties as assigned or requested.

Required Education: Bachelor's Degree in Business, Marketing or other related area, or relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred Education: Master's Degree Business Administration, Marketing

Experience: Minimum: 7 - 10 years' experience with deep breadth and depth of business knowledge in the health and wellness and/or clinical services space

Preferred: Deep healthcare expertise, clinical programs policy background

Knowledge, Skills & Abilities:

• Prior experience executing eminence activities
• Strong understanding of market trends/needs, business requirements and balance them successfully
• Research and analytics skills
• External market orientation
• Ability to work in a matrixed organization environment

Required Licensure: None

Preferred Licensure: None

Travel Requirement: 25% - 50%

Language Requirement (other than English)? None

Physical, Mental Demands and Working Conditions:

Position Type: Office-Based

An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace. The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems, multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.

Pay Range Minimum: $78,900.00 Pay Range Maximum: $147,500.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

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