Job Details

NeoWork is a global staffing and outsourcing company redefining how remote work is done. We partner with clients worldwide to build distributed teams that are not just efficient but also human-centered. With teammates across the Philippines, Colombia, and the United States, we are growing fast and embedding AI at the core of everything we do.

We believe AI is not just a tool, it's part of our cultural DNA. We're looking for a visionary Vice President of AI who can lead NeoWork's transformation into an AI-driven organization that empowers people, enhances client value, and creates a long-term competitive advantage.

The VP of AI will be responsible for shaping and executing NeoWork's global AI strategy. This includes driving company-wide adoption, developing proprietary workflows, building internal AI capabilities, and transforming how we deliver value to clients. The role requires both strategic foresight and practical execution, someone equally comfortable in the boardroom and the sandbox.

IMPORTANT NOTE: This is a remote position with occasional on-site meetings, so we're looking for someone based in Medellin, Colombia.

Key Responsibilities

1. Establish AI as Cultural DNA

• Lead company-wide AI adoption and literacy initiatives across all departments.
• Develop and launch a 3-tier AI capability program for operations, measuring real-world application.
• Build a peer-driven innovation ecosystem, including monthly AI competitions and hackathons.
• Create frameworks and policies for ethical and responsible AI use.

2. Transform Client Value Delivery

• Integrate AI automations into existing client operations to reduce costs and improve efficiency.
• Partner with the Operations and Product teams to launch AI-enhanced service tiers and client demos.
• Identify measurable ROI through documented cost savings, faster delivery, and higher retention.
• Build data-driven case studies that position NeoWork as an AI innovation leader.

3. Build a Sustainable Competitive Moat

• Design proprietary AI workflows that evolve into scalable 2026 service offerings.
• Embed AI competencies into hiring, promotion, and performance review frameworks.
• Establish strategic partnerships with AI platforms, research labs, or universities in Colombia and beyond.
• Drive public thought leadership through whitepapers, conference talks, and industry collaborations.

What Success Looks Like

Within 12 months, the VP of AI will have:

• Achieved 75% company-wide daily AI tool usage.
• Launched AI automations across at least 10 client accounts.
• Reduced project delivery time by 40% while maintaining 95%+ quality scores.
• Built 3 proprietary AI workflows as standard offerings.
• Positioned NeoWork as a recognized AI leader through case studies and partnerships.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, or a related field (MBA or PhD a plus).
• 10+ years of experience in AI, machine learning, or data strategy, including at least 5 years in leadership.
• Proven track record in implementing AI transformation programs across business functions.
• Strong understanding of automation tools, data pipelines, and applied AI frameworks.
• Ability to translate technical possibilities into business impact and client value.
• Experience in people-centric or outsourcing environments is a strong advantage.
• Excellent communication in English; Spanish proficiency is a plus.

Benefits

• Opportunity to build a global AI transformation from the ground up.
• Work with an executive team that values experimentation, mental health, and balanced leadership.
• Access to cutting-edge tools and a collaborative cross-country team culture.
• Competitive salary, annual performance incentives, and growth opportunities.