Job Details

Overview

It is the responsibility of the Golden Nugget Lake Tahoe Security Officer to perform basic and advanced security functions and Guest Services for the Golden Nugget/Landry's Inc. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide unequaled service to our guests and employees.
• Perform Casino related responsibilities such as fills, credits, drops, voids.
• Perform area-based security patrols in assigned areas throughout the property.
• Conduct identification checks to ensure only patrons of age 21 and older are permitted in age restricted areas.
• Enforce the Golden Nugget's Code of Conduct and rules and regulations.
• Perform citizen's arrests or legal detainments when it is legal to do so.
• Complete security reports such as voluntary statements, employee accident reports, and computerized case reports.
• Conduct investigations into violations of State and Local laws, the Golden Nugget Code of Conduct and any other situations requiring inquiry or investigation.
• Perform other security or non-security duties as required.
• Handle Lost and Found Property
• Perform exterior perimeter checks to include all company owner property on foot.

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Computer literate in Microsoft Windows and Office applications required.
• Ability to use Microsoft Windows, Microsoft Word, Microsoft Outlook, Internet Explorer.
• Ability to establish and maintain an effective working relationship with management and employees.
• Ability to maintain confidentiality of sensitive information.
• Ability to understand questions and instructions from management.
• Ability to read, analyze and interpret documents in English.
• Ability to properly respond to common inquiries from employees or guests.
• Ability to apply common sense reasoning to variety of situations.
• Ability to properly react rationally to high stress situations while maintaining a calm demeanor.
• Working knowledge and understanding of company and department rules, policies and procedures.
• Working knowledge of state and local laws and how to apply them.
• Must successfully complete company and gaming background screening process.
• Ability to properly use security equipment such as; two way radio, handcuffs, etc.
• Must be capable of lifting and moving heavy objects.
• Work varied shifts, including weekends and holidays.
• Must have good people skills and a well-groomed appearance.
• Must read, write, speak and understand English.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Excellent interpersonal and communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Minimum age requirement is 21.
• Ability to successfully complete and legally possess the following training certifications:
• Must successfully complete the following training certifications:
• Golden Nugget Basic Security Academy
• Golden Nugget Handcuffing
• Golden Nugget Defensive Tactics
• In-Service review training
• License Requirements
• Gaming Registration
• Current Alcohol Management Certification
• Current Nevada Driver's License
• Current American Red Cross or Equivalent Adult CPR Certification

*PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent Required

Associates or related degree preferred

One year or more of military, law enforcement, or hotel/gaming security.

One or more years of customer service experience

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

#GNLT

Pay Range

USD $18.75 - USD $19.75 /Hr.
Tipped Position

This position does not earn tips
Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.