Job Details

Western Sierra Medical Clinic is an engaging, enthusiastic, mission driven organization dedicated to providing high-quality primary care to all members of our community. This includes the delivery of evidence-based preventative care, chronic disease management, and addressing urgent care needs as indicated for our pediatric and adult patient population.

GENERAL STATEMENT OF DUTIES

Under the general supervision of the Population Health Manager, the Community Health Worker provides and coordinates patient linkage with resources and care coordination. Western Sierra Medical Clinic's Population Health Outreach is an innovative program to support and empower identified high risk-high needs patients to improve their health outcomes. The multidisciplinary team (RN, MD, MSWs, LCSWs, and Community Health Workers (CHWs)) works together to support patients and address the social determinants that impact health. These include food, housing, transport, and financial resources.

The WSMC CHW will be a trusted member of the community in which they will work. This relationship will enable the CHW to serve as a liaison between health and social services and the clinic.

Community Health Worker Certification will be offered by WSMC if candidate is not certified.

GENERAL DUTIES

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Employees may perform other duties as assigned.

• Advocate for patients and help them achieve their best health.
• Be a trusted member of the community.
• Be dependable and independent - much of the work will take place in various settings.
• Communicate well with patients, document clearly in the medical record and interface with medical providers to advocate for the patient.
• Conduct outreach and enrollment assessments.
• Create a care plan that reflects patients' needs.
• Connect patients to resources to meet these needs.
• Serve as a liaison between the community and health and social services.
• Interface well with clinic staff, community and Care Neighborhood team.
• Meet departmental review and documentation standards for work assignment.
• Adhere to the policy and procedures of assigned clinic(s).
• Build and maintain appropriate relationships on behalf of WSMC.
• Support a positive work environment and foster teamwork.

• High school diploma or GED; at least 1 year of experience related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Community Health Worker Certification, or willingness to obtain within first six months of employment

• Competent administrative skills.
• Flexibility and creativity - new and evolving program
• Good communication and consumer relations skills; ability to work well with a team and independently.
• Proficiency in computer operations, navigation skills and software applications.
• Sound decision-making skills
• Professional demeanor
• Understanding of managed care services
• Ability to work collaboratively within a multidisciplinary team
• Familiarity with an electronic practice management system.
• Computer literate (i.e. logging on to computer, usage of keyboard and mouse, familiarity with Windows, Microsoft Word and Microsoft Excel).
• Ability to type 40 wpm