Job Details

Location: Lake Tahoe Golf Course

Address: 2500 Emerald Bay Road, South Lake Tahoe, CA 96150

ABOUT AMERICAN GOLF

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.

Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose

The Service Supervisor supports daily operations by leading outside services, overseeing the golf cart fleet, and maintaining the driving range. This role ensures a high standard of service, safety, and presentation while delivering a consistent and elevated guest experience. The Service Supervisor partners with leadership to guide team performance, uphold operational standards, and create a welcoming environment for all guests and members.

Responsibilities

• Deliver a high-quality guest experience by greeting members and guests, assisting with needs, and resolving concerns professionally
• Supervise and support outside services staff, including training, scheduling, and performance management
• Oversee daily operations of the golf cart fleet, including cleanliness, staging, inventory, and basic upkeep
• Maintain driving range conditions, ensuring proper setup, cleanliness, and availability of range balls and equipment
• Monitor and uphold safety, service, and operational standards across all outside service areas
• Ensure all work areas, equipment, and guest-facing spaces are clean, organized, and well-maintained
• Identify maintenance or operational issues and communicate effectively with leadership for resolution
• Support hiring and onboarding efforts, fostering a team-oriented and service-driven culture
• Assist with additional operational needs as directed by management.

Qualifications

• 1-2 years of experience in hospitality, service, or golf operations preferred
• Prior supervisory or team leadership experience preferred
• Strong communication and interpersonal skills
• Ability to lead by example and create a positive team environment
• Comfortable working in a fast-paced, guest-focused setting

Working Conditions

• Flexible schedule based on business needs, including evenings, weekends, and holidays
• Role requires extended periods of standing, walking, and physical activity
• Ability to lift and carry up to 50 pounds
• Work is performed in outdoor environments and may include exposure to varying weather conditions and operational equipment

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.

Pay Range: $20 per hour