Job Details

Tri Delta is seeking a Growth Specialist to play a significant role in bringing Tri Delta's growth strategy to life. This position serves as the on-the-ground project manager for extension projects and new chapter establishments, ensuring seamless execution of recruitment, marketing, and operational setup.

The role is location-dependent during extension projects and will require extended on-site presence in the community where the new chapter is being established. Outside of extension season, the Growth Specialist supports collegiate chapters year-round by advancing recruitment and retention initiatives, assisting with recruitment coaching, and providing hands-on implementation of chapter growth strategies.

The ideal candidate will combine their enthusiasm for relationship building and member-based organizations with their ability to organize behind the scenes to meet project deadlines, prepare logistics, and work collaboratively with teammates, volunteers and stakeholders.

KEY RESPONSIBILITIES

Extension and New Chapter Establishment (2-6 months annually)
• Serve as on-the-ground project manager for new chapter establishments, overseeing the full execution of the extension plan.
• Live on-site during the establishment phase to ensure real-time coordination, collaboration, and continuity throughout the project.
• Lead the day-to-day coordination of recruitment logistics, schedules, and operations during the establishment process.
• Oversee the work of the Chapter Development Consultants (CDCs) on-site, ensuring consistency in Tri Delta's approach and execution across all efforts.
• Provide focused coaching and real-time feedback to CDCs and volunteers to ensure high-quality engagement and alignment with the extension strategy.
• Communicate progress, challenges, and updates to the Growth Team and Chapter and Member Support Team to ensure coordinated and continuous improvement.
• Work closely with Growth Team, Brand Advancement, and volunteers to execute marketing and recruitment plans.
• Support recruitment team members and volunteers on-site and virtually to ensure Tri Delta's brand and values are reflected in all interactions.
• Assist in post-establishment transition, ensuring smooth handoff to ongoing chapter support teams.

Chapter Growth and Recruitment Support (6-12 months annually)
• Partner with the Growth Manager, CDCs, chapter officers to implement tailored recruitment and retention strategies.
• Provide focused coaching and intervention to chapters identified through recruitment and retention data, helping them implement actionable strategies to stabilize and grow membership.
• Assist with the development of recruitment resources, training materials, and chapter growth communications.
• Provide focused coaching and intervention to help chapters implement actionable strategies to stabilize and grow membership.
• Respond to day-to-day chapter questions related to membership growth, retention, or continuous open bidding.
• Collaborate with volunteers to ensure chapters are equipped with actionable, data-driven strategies to meet membership goals.
• Contribute to assessment and reporting processes by collecting and analyzing chapter progress data.

Cross-Team Collaboration and Development
• Partner with Brand Advancement on marketing campaigns supporting growth initiatives.
• Provide regular updates on to the Growth Team and Chapter and Member Support Team on chapter progress.
• Support the execution of events such as Growth Summit or officer trainings.
• Collaborate with CDCs on visit assignments specific to membership growth.
• Participate in ongoing professional development and training.

Education

Bachelor's degree in one of the following or a related field: Higher Education Administration, Nonprofit Management, Business, Communications, or a related field.

Experience
• Experience in project or event management, ideally within a collegiate, nonprofit, or membership-based organization.
• Background in recruitment, marketing, or retention initiatives.
• Experience collaborating with volunteers, student leaders, or campus professionals.
• Familiarity with Greek-letter or similar organizational structures preferred.
• Strong organizational and planning skills, with the ability to coordinate multiple priorities and stakeholders.

Skills
• Project Management: Ability to plan, execute, and evaluate recruitment and establishment projects, including logistics, communication, and timeline management.
• Relationship Building: Strong interpersonal skills for engaging campus partners, volunteers, and student leaders.
• Communication: Excellent written and verbal communication skills; ability to convey information clearly and professionally.
• Data Literacy: Comfortable using data to inform decisions, track progress, and report outcomes.
• Adaptability: Thrives in a fast-paced environment with shifting priorities and evolving chapter needs.
• Collaboration: Works effectively a part of a cross-functional team.
• Brand Ambassadorship: Assumes staff role on-site and maintains professionalism with project stakeholders.

Tri Delta's employees are called to kindness, appreciate each other's unique abilities, and value diverse perspectives. We welcome candidates with a wide range of experiences, identities and viewpoints. At Tri Delta, we don't just accept differences-we celebrate and support the diverse backgrounds and skills of our employees and believe that they make us stronger. We are proud to be an Equal Opportunity Employer and are committed to a workplace free of discrimination and harassment.

We do NOT use AI or algorithm based tools in our hiring process. If you have a question about a role or its qualifications, please contact our hiring team (...@trideltaeo.org).