Job Details

Do you want to help pets live their best lives? Join us at Petco! We're proud to be the go-to place for pets and their owners. If you are passionate about making a real difference, advancing your career, and embracing your individuality while nurturing your wellbeing, Petco is the rightfit for you!

Our core values reflect our commitment as we strive to improve lives by prioritizing pets and their owners:

• Pet First - Protect & Empower: We believe all pets deserve to Live their Best Life. Their needs are at the center of all that we do.
• Foster the Fun - Connect & Bond: Our love for pets unites us! We celebrate the journey of pet ownership through engaging experiences, products, and services.
• Let's Go! Own & Commit: We are stronger together as One Petco team. We leverage our unique strengths and champion authenticity to achieve success.

About Petco: For over 60 years, we have been the place where pets go to find everything they need to thrive—from their favorite foods and toys to trusted supplies and expert support from fellow pet lovers. We cherish the shared experiences of pet parenthood—the joyful moments, the challenges, and everything in between. With over 29,000 associates, we nurture the pet-human bond across more than 1,500 Petco locations in the U.S., Mexico, and Puerto Rico, along with 250+ Vetco Total Care hospitals, numerous preventive care clinics, and distribution centers. Since establishing Petco Love in 1999, we have supported thousands of animal welfare groups nationwide and facilitated the adoption of approximately 7 million animals.

Our vision is simple: Healthier Pets. Happier People. Better World. We are focused on improving conditions for pets, people, and the planet through our Think Adoption First philosophy, the Petco Foundation, and various initiatives that prioritize animals, educate pet owners, and reduce environmental impact. Here, you'll work alongside passionate individuals who share your values and dedication to delivering an exceptional customer experience.

As a Vetco Customer Service Team member, you will start your day at your local dispatch office and travel to assigned Petco clinic locations. Your role includes welcoming pet parents, recommending services to protect their pets, assisting the Veterinarian, and showing appreciation to pet owners for choosing Vetco.

Essential Job Functions: You must be able to perform the following functions, with or without reasonable accommodations:

• Deep love for dogs, cats, and their humans!
• A true team player who thrives on supporting others.
• Provide outstanding customer service and make thoughtful recommendations.
• Work hard while enjoying the process!
• Demonstrate a strong desire to learn and grow.
• Adapt to changing environments while traveling within our market.
• Exhibit responsibility and accountability.
• Maintain a can-do attitude.

For further details about Petco Total Rewards, including health benefits, 401K options, incentives, and PTO, please check our careers page.

Petco Animal Supplies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.