Job Details

Join Earth's Most Customer-Centric Company! As a member of our Data Center Engineering Operations team, you will collaborate with dedicated front-line responders to maintain the world's most powerful data centers. In this role, you will help ensure our critical infrastructure systems arealways prepared to tackle any situation.

At AWS, we have the largest cloud computing portfolio and you will be working in some of the most advanced, secure, and sophisticated data centers globally. As a Data Center Operations Technician, you will partner with talented individuals as you implement cutting-edge technology and practices that meet the ever-evolving demands of the market.

Every day offers new opportunities to learn and grow, allowing us to solidify our status as leaders in the industry. Join us to work hard, have fun, and make history!

Key Responsibilities:

• Conduct daily inspections to monitor and record data from electrical, mechanical, and fire/life safety systems to guarantee 24/7 reliability and availability.

• Oversee Building Management Systems (BMS) and Electrical Power Management Systems (EPMS).

• Assist in troubleshooting facility and rack-level issues in line with internal Service Level Agreements (SLA).

• Manage rack installations and decommissioning within internal SLA timelines.

• Perform preventive maintenance, troubleshooting, root cause analysis, and repairs on electrical and mechanical equipment.

• Engage in technical documentation to support the change management program.

• Process daily work requests, manage resolutions, and lead projects from inception to completion.

• Provide on-site support to contractors and vendors, ensuring all work adheres to established practices and local legislation.

• Be flexible with work schedules, including potential shifts of up to 12-hours and on-call rotations.

• Be prepared to support multiple locations/sites as needed.

Work Schedule: Our Data Centers operate 24/7 and require on-site presence. This role offers two shift schedule options:

• Weekend Rotation: Work Sunday - Tuesday, plus every other Saturday; shifts alternate between 3-day and 4-day weeks (5:30am - 6:00pm for day shift or 5:30pm - 6:00am for night shift).

• Weekday Rotation: Work Wednesday - Friday, plus every other Saturday; shifts alternate between 3-day and 4-day weeks (5:30am - 6:00pm for day shift or 5:30pm - 6:00am for night shift).

Both schedules will consist of a rotating pattern of 3-days one week and 4-days the following week.

Compensation: Overtime available at time and a half after 40 hours. Night Shift Differential: receive an additional 13% for shifts from 6:00pm - 6:00am. Maximum total hours per week can reach 60, including up to 20 hours of overtime.

Physical Requirements: Candidates must demonstrate the ability to:

• Regularly lift up to 39 pounds independently.

• Participate in group lifting for objects over 40 pounds.

• Maintain balance on ladders and perform various construction tasks.

• Engage in walking, reaching, stooping, kneeling, crawling, climbing stairs, twisting, bending, and more.

• Work in environments requiring ear protection.

About the Role: You will be the first line of support for electrical and mechanical equipment with a focus on preventative maintenance and troubleshooting under the supervision of a Data Center Facility Manager (FM). Your responsibilities will include maintaining, operating, and troubleshooting critical facility equipment, from generators and electrical systems to mechanical systems like chillers and pumps, as well as fire safety and building automation systems.

About the Team: AWS Infrastructure Services is responsible for designing, planning, delivering, and operating all AWS global infrastructure - ensuring that our cloud runs seamlessly. You'll collaborate with a diverse team of specialists while striving for excellence in safety and security and providing optimal capacity for our customers, all within an inclusive culture that celebrates innovation.

Why Choose AWS? Join a team with a commitment to continuous improvement and mentorship opportunities aimed at accelerating your professional growth. We value work-life harmony and aim to create a supportive working environment.

Basic Qualifications:

• Ability to work shifts longer than eight hours.

• 2+ years of experience with electrical systems, mechanical systems, HVAC, and/or fire suppression systems.

• Flexibility to maneuver and work in various positions including using ladders and navigating uneven terrain.

Preferred Qualifications:

• Knowledge of network design and low voltage (copper/fiber) cabling.

• Experience in data center engineering roles.

We are an equal opportunity employer, committed to creating a diverse work environment.

The base salary range for this position is between $33.00 - $65.00/hour. Your compensation package will include stock options and a variety of benefits including health insurance, 401(k) matching, and paid time off. Final compensation will be based on your experience, qualifications, and location.

Specific work address: 37.00 - 65.00 USD hourly in various locations such as AZ, GA, MS, NV, OH, OR, PA, VA.