Job Details

Job Description:

Our efforts have been consistently recognized!

Recent Awards:

Philadelphia Top Workplaces - 2023-2025

Best & Brightest Companies to Work for in the Nation - 2012-2025

Best & Brightest CEOs in the Nation -2025

Salary: $45,000/year

Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.

Essential Functions:

• Build a professional one-on-one working relationship with customers to aid in the introduction of CareerLink services, workshops, partners, and training opportunities

• Assist customers in registration, job search preparation, workshop registration, and resumes using PA CareerLink website
  
• Accurately review, evaluate, and complete required documentation for WIOA registration eligibility
  

• Complete necessary WIOA data entry requirements on CWDS

• Maintain participant files in accordance with state and local regulations
  
• Provide follow-up activities, ensuring positive outcomes and goals are being met according to program guidelines
  
• Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information
  
• Work closely with and refer participants to the Business Services Team (BST) for employment opportunities
  
• Be knowledgeable of county resources to assist customers with barriers
  
• Split time between CareerLink offices in Media and Chester City.
  
• Offer pre-enrollment career advising to PA CareerLink® walk-ins as scheduled by the Site Administrator
  
• Educate job seekers about local Labor Market Information (LMI) related to career pathways
  
• Provide financial literacy guidance related to wages and participants' career goals
  
• Manage a caseload of a maximum of 50 new job seekers per year plus 50 participants in 12 months follow-up
  
• Create and maintain an Individual Employment Plan (IEP) for job seekers
  
• Assess participants' existing skills, aptitudes, and goals
  
• Collaborate with Case Manager to identify and remediate participants' barriers to success
  
• Maintain case notes following local policies in the system of record
  
• Guide participants through the IFR process to evaluate occupational training opportunities
  
• Advocate for participants in case review meetings including ITA committee review, match meetings, or DST meetings
  
• Ensure participants are aware of and participate in hiring events
  
• Provide follow-up services to participants for 12 months after exit
  

• Other opportunities as available.

Education and Experience Requirements:

• Bachelor's degree in business, education, human services or a related field with a minimum of 3 years of experience in the workforce development field
  
• Experience in providing career development assistance
  
• Previous case management experience
  
• Must have notable experience in team-oriented environment
  
• Should be able to converse with a wide range of clients and professionals while demonstrating a positive professional attitude
  
• Knowledge and understanding of the Workforce Innovation and Opportunity Act
  
• Bilingual in Spanish a plus
  
• Proficient in Microsoft Office applications
  
• Valid Driver's License
  

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.