Job Details

Job SummaryThe eCommerce Consultant is responsible for owning and managing a defined book of business while actively prospecting and developing new customer relationships. This role is accountable for driving revenue growth, customer satisfaction, and long-term partnership value through strategic engagement across the digital healthcare ecosystem.The Consultant works closely with their customer base to identify growth opportunities, optimize digital purchasing and engagement, and deliver on agreed-upon outcomes. Internally, the role partners cross-functionally with sales, operations, marketing, product, and support teams to ensure customer needs are met and deliverables are achieved.Through daily customer interactions, the eCommerce Consultant drives the execution and evolution of the eCommerce strategy, fostering adoption, growth, and retention within their assigned customer segment. This role is primarily focused on the digital healthcare space and requires a strong understanding of healthcare environments, digital engagement models, and eCommerce solutions that support patient care and operational efficiency.Focus areas include driving new business, expanding penetration within existing accounts, and enabling customers to leverage digital tools, data, and platforms to improve outcomes and streamline workflows.ResponsibilitiesOwn and manage a defined book of business, including customer strategy, retention, and growthProspect and acquire new customers within the digital healthcare segmentServe as the primary point of contact for assigned customers, building trusted advisor relationshipsIdentify and execute on opportunities to grow revenue through digital solutions and eCommerce capabilitiesCollaborate with cross-functional teams to deliver customer solutions and meet performance commitmentsDrive customer adoption and optimization of digital platforms, tools, and servicesInfluence and execute eCommerce strategy through day-to-day customer engagement and insightsMaintain accurate pipeline management, forecasting, and customer documentationQualificationsBachelor's degree requiredMinimum of 4 years of related sales, eCommerce, consulting, or account management experiencePrior experience in healthcare, digital healthcare, or digital commerce environments strongly preferredProven ability to manage a book of business and drive both new customer acquisition and account growthDemonstrated success working cross-functionally to deliver customer outcomesAbility to travel less than 25% of the timeProven product or solution knowledge within the relevant business or digital segmentValid driver's licenseWhat is expected of you and others at this levelApplies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projectsContributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growthWorks on complex projects of large scope involving multiple stakeholdersDevelops innovative, customer-centric solutions aligned with organizational objectivesCompletes work independently and receives general guidance on new initiativesWork is reviewed primarily for achievement of objectives and resultsMay act as a mentor, coach, or resource to less experienced colleaguesAnticipated pay range$121,714 - $156,342 (includes targeted variable pay)Bonus eligibleYesBenefitsMedical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsThe salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.To read and review this privacy notice click here (