Provide timely, clear updates on order status, shipment progress, delays, and documentation needs. Align with Planning, Production, and Warehouse teams to ensure customer orders ship accurately and on time. Prepare and verify commercial invoices, packing lists, COO, labeling, and compliance documents required by customers or freight forwarders. Investigate shipment delays, discrepancies, or customs holds and communicate solutions proactively to customers. Coordinate pickups, track shipments, and ensure carriers meet service expectations. Understand and execute customer-specific routing guides, labeling rules, packaging standards, and documentation formats. Track KPIs such as on time delivery, documentation accuracy, and customer satisfaction. Fuel your passion. To be successful in this role you will:Have High school diploma or equivalent; associate degree preferred. Have 2 years of experience in logistics, inventory control, or return processing. Have familiarity with ERP systems (e.g....Logistics Specialist, Logistics, Specialist, Inventory Control, Transportation