Vail Resorts, Inc. - - Responsibilities: Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager; Maintain daily store records for performance, sales metrics, inventory control and equipment rentals; Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures; Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary; Maintain up to date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition