Job Details

divh2Night Operations Representative - West Center/h2pReno, Nevada, United States/ppJoin the best management training program in the exciting Logistics and Supply Chain industry. ITS is the perfect arena to kick off your career because we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. We empower our team members to become champions by nurturing a culture of collaboration, competition, and unyielding resilience./ppBy joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. At ITS, we believe that together, we can conquer any challenge and achieve remarkable victories./ppThis position reports to the Night Area Managers and is responsible for track and trace functions of shipments for the brokerage division of ITS. This includes the following:/pulliTracking and tracing current shipments in the ITS network./liliMaintaining relationships with drivers and provide support as needed./liliProducing timely and accurate communication to all customers within the assigned network./liliReviewing handoffs and understanding the state of the network daily./liliWorking efficiency and ensuring accuracy of all work./liliUtilizing technology to properly track orders for on time delivery./liliEnsuring loads are on time and track and trace updates are sent per the required cadence./liliUpdating delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancelations./liliEscalating concerns, delays, loss failures, loss of revenue and other issues with shipments to appropriate chain of command./liliCommunicating effective hand-offs each shift./liliOther duties as assigned./li/ulpAbout the requirements/pulliMinimum of one year experience in the transportation industry preferred, but not required./liliGood communication skills, including professional business writing, verbal communication, and documentation in TMS./liliExcellent interpersonal and relationship building skills./liliHigh level grit with the ability to persevere and manage issues successfully in high stress situations./liliProficient with MS Office Products (Word and Excel)/li/ulpCompensation: $23 hourly/p/div