Job Details

$16.00 to $26.47 per hourThis role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. A minimum of 1 year of retail management experience is required.Perks And BenefitsComprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.Earned Wage Access program available to all employees on the second day. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.The ability to earn unlimited commission above your hourly base rate.Vacation: One week of paid vacation after six months of active, full‑time service. An additional week after one year and two weeks each anniversary thereafter, with adjustment for state/local requirements.Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2–5) and 24 hours after five years, with adjustment for state/local requirements.Employee discounts available on the first day of active employment.Tuition Reimbursement with FirstCash Education up to $2,000 per year for full‑time employees meeting program requirements.Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.Auto‑enrollment in the FirstCash 401(k) program after six months of employment.Access to the FirstCash Pet Insurance program.Position SummaryWe are seeking a Store Manager Trainee with at least six months of Store Management experience. The Store Manager Trainee will be accountable for the day‑to‑day operations of the store, promote a positive and productive environment, partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations.Responsibilities of a Store Management TraineeFacilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.Recruit top talent by sourcing candidates through company‑prescribed channels.Open and close the store, including counting cash drawers, merchandise, and ensuring all procedures are followed for asset protection.Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.Evaluate the store's financial statements and drive profitability through communication and goal‑setting.Ensure that operating standards meet or exceed FirstCash standards.Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.Complete assigned tasks and training for self‑development as requested.Communicate clearly with employees to ensure they understand the store's mission and profit objectives.Remain up‑to‑date on product knowledge.The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.Other related duties as assigned.Minimum Requirements & QualificationsMust be willing and able to lift/carry up to 50 pounds.Must be willing and able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.Demonstrated ability to effectively supervise others.Ability to work with firearms and become firearms certified.Ability to assist a customer on the exterior of the building or retrieve products stored in exterior areas.Minimum age 18 years.High School Diploma, GED, or equivalent experience.May be required to work at multiple locations.Must be able to work a flexible retail schedule, including weekends and holidays.Store Manager Trainee will work 45+ hours a week; hours are based on business needs and are not guaranteed.Computer literate and able to operate POS systems and common office machines.Ability to multi‑task in a fast‑paced environment.Detail‑oriented with strong organizational skills.Analytical skills.Cash handling experience is required.Ability to work independently with minimal supervision.Excellent work ethic and strong business sense.Bilingual applicants are encouraged to apply!Commission Plan InformationThe employee commission incentive plan is proprietary to FirstCash. Store Manager Trainee's may earn 2‑8% commission based on the gross profit of their personal performance. Additional details are provided during the interview process.Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job. Management has the discretion to assign or reassign duties at any time.Pay rates will not be below any applicable local minimum wage requirements.Equal Opportunity EmployerFirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.#J-18808-Ljbffr