Job Details

Fine Dining Host/Hostess

Casino Fandango - Carson City, NV 89701

Create Exceptional First Impressions at Casino Fandango!

Casino Fandango is seeking an enthusiastic, friendly, and guest-focused Fine Dining Host/Hostess to join our restaurant team. As the first and lastpoint of contact for our guests, you play an important role in creating a memorable dining experience. If you enjoy providing outstanding customer service in an upscale dining environment and thrive in a fast-paced atmosphere, we'd love to meet you!

Essential Duties & Responsibilities

• Welcome guests with a warm, friendly, and professional demeanor.
• Escort guests to their tables while creating a welcoming and personalized dining experience.
• Accommodate guest seating preferences whenever possible, including table or booth requests.
• Ensure guest seating is balanced among service stations to support efficient restaurant operations.
• Promote current specials, wine selections, and featured menu items with enthusiasm.
• Communicate guest celebrations, special requests, compliments, and concerns to the management and service team.
• Monitor dining room activity and assist in maintaining smooth guest flow throughout service.
• Assess situations requiring management attention and communicate them promptly.
• Answer incoming telephone calls, manage reservations, and maintain accurate wait lists.
• Process guest payments accurately when needed.
• Thank guests for dining with us and invite them to return.
• Maintain a clean, organized, and welcoming host stand.
• Provide exceptional service while working collaboratively with fellow team members.
• Perform other duties as assigned.

Qualifications

• Must be 18 years of age or older.
• Previous customer service or restaurant experience is preferred but not required.
• Strong communication and interpersonal skills.
• Demonstrated ability to provide exceptional guest service.
• Ability to remain calm, professional, and courteous during busy service periods.
• Leadership qualities and the ability to make sound decisions are a plus.
• Must be able to read, write, speak, and understand English.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent reaching, bending, and light lifting.
• Ability to work in a fast-paced restaurant environment.
• Must be able to tolerate exposure to secondhand smoke, high noise levels, bright lights, and dust in a casino environment.

Schedule

• Part-Time
• Must be available to work evenings, weekends, holidays, and special events.
• Flexibility to work additional hours as business demands require.

Equipment & Systems Used

• Paycom
• Telephone System
• Reservation and Seating System
• Point-of-Sale (POS) System

Part-Time Benefits

• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Employee Discounts at Casino Fandango Restaurants
• Team Member Recognition Programs
• Training, Development, and Opportunities for Career Growth

Join a team that takes pride in delivering exceptional guest experiences every day. If you enjoy meeting new people, providing outstanding hospitality, and creating memorable dining experiences, we encourage you to apply today!

Casino Fandango is proud to be an Equal Opportunity Employer and is committed to fostering a welcoming and inclusive workplace for all team members.